Support

Frequently Asked Questions

Answers to the questions we hear most often about how Velzantix works, what the dashboard shows, and how reporting and access are handled.

What does Velzantix actually do?

Velzantix runs automated market analysis and compiles the results into a daily report inside your dashboard. The goal is to give investors a clear, consistent view of activity and flagged items without needing to monitor markets manually throughout the day.

Do I need to be at a computer to use the dashboard?

No. The dashboard is built to be checked from any device with a browser, which is intended to suit investors who travel or manage capital remotely. You can review the latest report whenever it's convenient for you.

How often are reports updated?

Reports are generated on a daily basis. Each report reflects the automated analysis completed for that cycle, and previous reports remain accessible within the dashboard for reference.

What information is included in a typical report?

A report generally includes summarised analysis figures, any flagged items the automated process identified, and status values relevant to that reporting period. The exact fields displayed depend on your account configuration.

Is the analysis fully automated, or is there manual input?

The core analysis process is automated. This is designed to keep reporting consistent and reduce reliance on manual checks, though account setup and support are handled by our team when needed.

How do I get started with Velzantix?

You can begin by submitting your details through the contact form or the lead form linked from the homepage. From there, our team will guide you through account setup and dashboard access.

Is my data and account information kept confidential?

Yes. We take reasonable measures to keep account information confidential and limit access to what's necessary for providing the service. For full details on data handling, please see our Privacy Policy.

Can I access historical reports, not just the latest one?

Yes, previously generated reports remain available within your dashboard so you can review past activity alongside the current day's report.

What happens if I have a question about a specific report?

You can reach out through our Contact page with details of the report in question, and our team will follow up to help clarify what's shown.

Is Velzantix suitable for beginners, or only experienced investors?

The dashboard and reporting are designed to be straightforward to read regardless of experience level. That said, Velzantix is a reporting and analysis tool, not personalised financial advice, so it's intended to support your own decision-making process.

Does Velzantix provide investment advice?

No. Velzantix provides automated analysis and reporting. It does not constitute personalised financial or investment advice, and users should make their own decisions or consult a qualified advisor where appropriate.

Who can I contact for further questions?

If your question isn't covered here, please visit our Contact page to send us a message. We aim to respond to enquiries as promptly as we can.